If you’re interested in an AI platform for your company’s needs, I suggest you take a look at Cresta AI. The startup, founded by a group of young entrepreneurs, is currently focusing on building a tool that will allow companies to build and train their own intelligent software. It also has plans for the future.
Founders
Cresta AI is a San Francisco-based company that uses artificial intelligence to improve customer service. It offers a range of products and services that help businesses boost their efficiency. The company provides real-time feedback for customers across all channels, including phone, chat, email and social media.
Cresta has an impressive list of clients. Companies such as Adobe, Dropbox, Intuit, Intuit, Oracle, Salesforce, Uber and many others rely on the company to provide them with the help they need.
As Cresta develops its artificial intelligence platform, it is also planning to build a voice-based application. This technology will enable customer support representatives to offer real-time assistance on their calls.
Cresta is also planning to expand its Expertise Engine, which is a tool that enables real-time coaching and mentoring of customer care agents. The company will use the funds it receives from the latest round of investment to enhance its technology.
Cresta has seen a tremendous increase in revenues in the last year. In fact, its revenue quadrupled from a little over $1 million in 2016 to more than $20 million this year.
AI platform
Cresta is an AI platform that aims to provide real-time customer support. Its technology helps agents increase their efficiency. The company has recently secured $50 million in funding, led by Sequoia Capital. Other investors include Greylock Partners, Andreessen Horowitz and Porsche Ventures.
In the past year, the company’s revenues have quadrupled. Its latest investment is to help expand its AI-powered platform.
Cresta aims to help its customers unlock their potential. Its artificial intelligence platform provides real-time suggestions, training, and feedback. Using this software, companies can improve their customer service by speeding up the sales cycle.
Cresta is based in San Francisco, California. Former AT&T CEO John Donovan and Google X co-founder Sebastian Thrun are on the company’s board. They will oversee the development of the AI-powered platform.
Cresta is aiming to become a market leader in the contact center industry. Cresta’s technology is designed to turn agents into experts. Its software can learn from live conversations, nudge agents with recommended responses, and automatically prompt agents with real-time suggestions.
Competitors
If you are looking for a platform that will help you turn people into customer service agents, look no further than Cresta. This AI driven platform has recently raised $50 million in funding from investors, including Sequoia Capital, Greylock Partners, and Andreessen Horowitz.
Cresta is an AI-powered customer care platform that helps its agents deliver real-time assistance to consumers across all contact channels. The company’s software will also help to train and mentor agents to better serve customers.
With the latest round of funding, the company will be able to continue its growth. This will allow it to expand its offerings and develop new models to improve its overall performance.
The company is currently working with customers such as Porsche, Cox Communications, and Intuit. It also has investments from Genesys, Greylock Partners, and CarMax.
Founded in 2013 by Zayd Enam and Sebastian Thrun, Cresta uses artificial intelligence to provide customer service agents with real-time data and feedback. They can listen to conversations and offer suggestions and guidelines for what to expect.
Future plans
Cresta AI, a company that uses artificial intelligence to train customer service agents, has recently announced its future plans. After receiving $27 million in Series A funding last year, Cresta has now raised $50 million in a Series B round led by Sequoia Capital. The new fund will help the company expand its capabilities.
In addition to its training software, Cresta also provides real-time feedback to customers. The company’s AI-powered platform helps customer service representatives solve issues, generate leads, and respond to inquiries quickly. Its clients include Adobe, Dropbox, and Intuit.
As a result of its recent investment, Cresta is aiming to become the market leader in its industry. In the past year, the company’s revenue has increased four times, and its net revenue retention has tripled.
The company’s board includes former AT&T CEO John Donovan and Google X co-founder Sebastian Thrun. Andreessen Horowitz, Greylock Partners, and Porsche Ventures participated in the latest round of financing.
